Customer Reviews
Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier

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5 out of 5 stars   Good value[...]
By SL on October 12, 2010
Verified Purchase
Review submitted for Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier (HPPSC309)
Pros: Great Print Quality, Reliable
Cons:
Other Comments: good printer a good value
I recommend this product Yes, I recommend this product
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3 out of 5 stars   So far, so not so good
By EODSpanky on May 25, 2010
Verified Purchase
Review submitted for Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier (HPPSC309)
Pros: Compact Design, Easy Setup
Cons: Unreliable
Other Comments: Unfortunately, this printer is already being replaced by HP after less than one day in operation. I went through the setup routine, installed the cartridges, it printed an alignment page, and promptly went into error mode. It kept telling me there was a paper jam when, in fact, there was none. Went through HP's online support and chatted online with a nice Pakistani/Indian/Filipino (not sure which) tech support person. Once he realized exactly which printer I had, he immediately told me I'd have to call a toll free number and speak directly with a special team of people who deal with this particular printer's problems. Hmmmm...that tells me something right there. After speaking on the phone to a nice (Northern American) lady, who had me do a couple of reset/inspection procedures, she said they'd ship me a new printer via 7 day FedEx ground shipment, unless I wanted to pay extra for express shipment. Hmmmm...tells me more. Interestingly enough, she told me to hang on to the defective printer until the new one shows up. That's because I'm going to have to strip certain parts off the defective printer and install them on the new printer chassis that HP is sending to me. Hmmmmm....really telling me something. It would appear this particular class of printer may have a defect that has pushed HP to set up a special team just for those problem calls. The HP tech support lady was very interested in where I bought the item and determining the date-of-manufacture (Dec '09 for mine). This also points to a potential production line issue with some of these printers. I've used an HP4100 printer for about five years with no problems. We just wanted to upgrade to an all-in-one wireless/network capable printer for our home office. In addition, I recently bought a top-end HP laptop and love it. My problems with this new printer are, I believe, unique to a certain number of these printers and that most of the ones being sold will work just dandy. Keep all this in mind if you decide to buy one of these printers. I'd love to say I'll come back here and update this review once the new one comes in, but I'm sure I'll get busy and never get my "round to it". Unless the second one doesn't work! ;-)
I recommend this product Yes, I recommend this product
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5 out of 5 stars   "Value with performance all-in- one "
By Geekinator on May 19, 2010
Verified Purchase
Review submitted for Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier (HPPSC309)
Pros: Easy Setup, Compact Design, Great Print Quality, Easy To Use, Fast Operation, Reliable
Cons: Addicting
Other Comments: Easy set up and easy to use. Many options and the photos are beautiful. Great color prints. Scanner is better than expected with a all in one item, fax,copier, and printer. Just got it and set it up in less than 30 mins. Wireless network works great and just finding out all the uses and capabilities of this product.Very happy with this product.
I recommend this product Yes, I recommend this product
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5 out of 5 stars   A1A1A1A1A1A1A1 GOOOOOOD THANKS
By MEVICK on May 10, 2010
Verified Purchase
Review submitted for Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier (HPPSC309)
Pros: Great Print Quality, Easy Setup, Easy To Use, Fast Operation
Cons:
Other Comments: MAKE PICTURES FAST NOTHING
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Outstanding Value - great product
By Chuck on May 09, 2010
Verified Purchase
Review submitted for Hewlett Packard C309 - Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier (HPPSC309)
Pros: Fast Operation, Bluetooth, Reliable, Great Print Quality, Duplex Printing, Papersaving mode, Easy Setup, Compact Design, Easy To Use, Tray for cddvd labels
Cons:
Other Comments: Heavy personal computer user since late 70s. Have never had a printer that was so quick and easy to set up and use. This printer does it all. Bought this one for family to use upstairs - after seeing it I plan on purchasing another for downstairs. Could not be happier with purchase.
I recommend this product Yes, I recommend this product
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