Customer Reviews
Hoover Platinum Cyclonic Bagless Canister

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4 out of 5 stars   Heavy Powerhouse
By JD on January 11, 2012
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Long Power Cord, Easy To Empty
Cons: Awkward hose mobility, Heavy, Poor Design, Inefficient, Awkward
Other Comments: Excellent suction, but heavy, awkward hose makes it difficult to quickly touch up an area without whacking half your furniture. You will definitely get a workout with this machine, though the cord staying out to the length pulled and rewind button taking in as much or little as you want is a blessing.
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Great machine
By LBTM on December 27, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Easy to Use, Long Power Cord, Efficient, Powerful/Good Suction, Lightweight
Cons:
Other Comments: This was a gift but the early reports are; Great machine. Quieter than expected. Love the swivel head. The only con would be no storage for two of the tools.
I recommend this product Yes, I recommend this product
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4 out of 5 stars   Good but made in China
By spazz the cat on November 04, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Easy To Empty, Easy to Use, Efficient
Cons:
Other Comments: To bad its made in China!
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5 out of 5 stars   Best Bag-Less Vacuum you can buy.
By Trader_in_Paradise on August 02, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Efficient, Easy To Empty, Long Power Cord, Easy to Use, Lightweight, Powerful/Good Suction
Cons:
Other Comments: We live in a one-floor condominium with carpet and tile only. The two best features of this vacuum cleaner are (1) its excellent cleaning power -- suction and the rotating brush; and (2) Bag-less: Just dump the canister and go.
I recommend this product Yes, I recommend this product
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2 out of 5 stars   Consumer Reports is not always right !!
By Cocoabill on March 25, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction
Cons: Noisy, Heavy
Other Comments: This is not a great vacuum cleaner. It's too heavy and makes a high pitch noise which is very annoying. The rubber wheels stink. Like a skunk! I don't know how to get rid of that smell.
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4 out of 5 stars   Delighted
By iClean on March 11, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Easy to Use, Efficient, Long Power Cord
Cons: Heavy, Noisy
Other Comments: I have heavily researched this on the internet and examined competitively priced vacuums at the stores. Unfortunately, I did not have the opportunity to test the others. After using my Platinum Cyclonic for 2 weeks I can recommend it to others as the best I have seen. The high points for me are a. longer cord (than my old Eureka Excalibur), b. longer hose, c. cyclonic constant flow, d. quality build and craftsmanship, e. controlled canister movement (preventing wall/furniture damage) and f. built-in roll head handle stand. The low points are: a. heavy weight, b. high noise. As far as performance goes, it seemed not to have a stronger suction than the old Excalibur of equal amperage. But that may be due to the louder noise factor. The wider and more controlled roll head provides a faster carpet cleaning than the old one. Likewise the wider, camel hair hard floor head provided a faster smoother cleaning. The combination of longer cord/hose resulted in having to only move the power plug to another outlet one time and the larger roll and hard floor heads cut down the total cleaning job by about 1/3. In comparison with the Dyson canister, it was difficult to say which is best without running it side to side with the Hoover. I can say the comparable Dyson was about $200 more, only 5 year warrantee, handle does not stand on its own, inferior build, materials and craftsmanship in comparison to the Hoover. One more additional note of the Hoover quality is the rubber o-ring seal that is between each connection of the hose (except for the small accessory pieces).
I recommend this product Yes, I recommend this product
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4 out of 5 stars   Hoover Variability of Uses
By Fred at Home on February 06, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Efficient, Easy to Use
Cons: Hard to use on stairs
Other Comments: Used on various floor types and easy to switch.
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5 out of 5 stars   overall excellent
By technerd on January 18, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Compact, Easy to Use, Less loud, Easy To Empty, Efficient, Can see derbis
Cons:
Other Comments: Love this item. Works very well, traps sawdust and tiny particles. Excellent so far!
I recommend this product Yes, I recommend this product
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1 out of 5 stars   Defective
By Disappointed on January 13, 2011
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Easy To Empty, Long Power Cord, Easy to Use
Cons: Unreliable
Other Comments: I had only used it about 5 minutes when it cut off. I could not restart it for several minutes. I tried all sorts of combinations thinking something might be wrong with the switch in the handle. But I came to realize that it cut off every time it got a little hot. During a 20 minute vacuuming, it cut off 4-5 times. I returned it as defective. I have asked them to replace it with the same model. We'll see.
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4 out of 5 stars   Solid Suction And Easy Clean
By The Husband on November 23, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Efficient, Long Power Cord, Powerful/Good Suction, Easy to Use, Easy To Empty
Cons:
Other Comments: We have 2 shelties and this unit is great on pet hair- on carpeting, area rugs and hardwood floor. Love the easy to use "dump" feature on the cannister for quick cleaning. Wish the power brush was a little more maneuverable.
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Platinum Cyclonic Bagless Canister
By CLS5251 on November 18, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Efficient, Easy To Empty, Easy to Use, Long Power Cord, Powerful/Good Suction
Cons: Heavy
Other Comments: VERY GOOD SUCTION, 6 YEAR WARRANTY
I recommend this product Yes, I recommend this product
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3 out of 5 stars   Works good
By Frenchwine on September 08, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Long Power Cord, Easy to Use
Cons: Unreliable, Inefficient, Heavy
Other Comments: I bought this out of desperation and due to my pet's unruly shedding. I also bought it because our last vacuum was also a Hoover. I am kind of dissapointed. First of all, I spent a lot of $$$ for this, secondly, I thought it would suction pet's hair as it states beautifully but my 10 yr. old one does better. As a matter of fact, I haven't even used it, tried it and am using the old one. I don't know if I can return but wish I could. Bummer.
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5 out of 5 stars   Quick & quiet
By Driver8 on June 03, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Efficient, Easy To Empty, Easy to Use
Cons:
Other Comments: Great carpet cleaning, you can see what it picks up in the cyclone. Walking barefoot after, it actually feels clean!
I recommend this product Yes, I recommend this product
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5 out of 5 stars   best vacuum ever!!
By cakebakinmomma on May 18, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Long Power Cord, Powerful/Good Suction, Easy To Empty, Easy to Use, Efficient
Cons: Somewhat heavy
Other Comments: I have used this vaccum almost everyday since I got it 1 month ago. I wasn't sure if I wanted a cannister since I've only had uprights, but I would not trade this vacuum ever. It is wonderful. This vaccum has done things I didn't know a vacuum could do. It picks up popcorn and kernels off the kitchen floor with ease. I cleaned my tiled bathroom from top to bottom, and that is with 3 people with long hair. It has a great reach length with the extending "arm",it is all attached, so no extension attachments to keep up with. It is quieter than my older vacuums. It cleans hardwood and tile floors wonderfully with the bare floor attachment. The carpet attachment cleans my berber and medium pile carpets great also! It makes doing the stairs easier. I can't quite reach the top of the stairs with it on the floor, needed to move it up a few steps. The only cons are that it is somewhat heavy to carry and there is no place to put the bare floor attachment. It is harder to store than an upright. The bagless container drops from the bottom with a push of the button, not too messy if you do it the correct way with a bag around it. I would recommend this vacuum to anyone!!!!!
I recommend this product Yes, I recommend this product
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5 out of 5 stars   What a Great Vac !!!
By JustBeachy on May 15, 2010
Verified Purchase
Review submitted for Hoover Platinum Cyclonic Bagless Canister (HVS3865)
Pros: Powerful/Good Suction, Easy To Empty, Easy to Use, Efficient, Long Power Cord
Cons:
Other Comments: We had a Phantom Lightning and were very happy with it for years....that was until we got this, what a huge difference in cleaning power and suction, great selection of tools and the longest warranty out there. We are Hoover fans forever now.
I recommend this product Yes, I recommend this product
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