Customer Reviews
Jawbone ICON Series Thinker Bluetooth Headset (Black) New Retail Packaging

  Call quality is horrible, beyond usable. By corcel2000 on March 27, 2012 Review submitted for Jawbone ICON Series Thinker Bluetooth Headset (Black) New Retail Packaging (JAWBONETHINKER) Pros: Lightweight, Long Battery Life Cons: Poor Noise Cancellation, Poor Sound Other Comments: I use this headset for business, and have owned it since 12/2010. After the last Jawbone firmware upgrade, the call quality on the unit has gotten beyond awful, I find myself muting my end on conference calls (people hear static noise being generated). All I hear on my calls with customers is "you should choppy", "you keep cutting off", "you sound like you are inside a hole". As soon as I go to the regular handset everything is normal. I can even hear Siri on my iPhone cutting in and out while it talks to me. This unit is going into the garbage soon. I contacted Jawbone and they ran me thru the usual BS reset this and the other twice, but when it came time to replace the unit, THEY WOULD NOT, they offered me a 25% discount coupon, BUT CAN'T USE IT FOR THE ICON HD, so they expect me to buy the same deffective ICON unit. Dissappointed, do not buy this if you will you use your headset for business. Get a Plantronics headset instead, those are built for business use. Was this review helpful?     |     Report this review
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  Almost Perfect By JC on April 13, 2011
Verified Purchase Review submitted for Jawbone ICON Series Thinker Bluetooth Headset (Black) New Retail Packaging (JAWBONETHINKER) Pros: Call quailty and style Cons: Caller ID Other Comments: great call quailty in all conditions, comfortable, & stylish. Has some cool customizable features online through jawbones website. Would have given it 5 stars but the caller ID only says the number and not the callers name which is annoying b/c I like most people no longer remember numbers thanks to speed dail. Yes, I recommend this product Was this review helpful?     |     Report this review
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  Not new headsets By Lucy on March 09, 2011
Verified Purchase Review submitted for Jawbone ICON Series Thinker Bluetooth Headset (Black) New Retail Packaging (JAWBONETHINKER) Pros: Has great battery life Cons: Volume is not very loud Other Comments: I use the headset for listening to audios while I work. Was this review helpful?     |     Report this review
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