Customer Reviews
Western Digital 2 TB My Book Live Personal Cloud Storage

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5 out of 5 stars   Where have you been?
By Yo on October 23, 2013
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Fast, Easy To Set Up, Easy setup, Compact
Cons:
Other Comments: I like the form factor and ability to set it and forget it.
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Awesome Back-up System
By Dumfound on September 24, 2013
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Highly Compatible, Easy To Set Up, Fast, Easy To Manage
Cons:
Other Comments: This is a great product in order to back up several computers and photos/videos from tablets, ipods, and phones. Great to be able to share photos, videos, documents, etc. I also have private folders set up as well. It was easy to set up on a DLNA system to view photos and video on televisions through my wireless system.
I recommend this product Yes, I recommend this product
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1 out of 5 stars   Slow and Complicated.
By TRAINIT on December 10, 2012
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Compact
Cons: Freezes During Backup, Does Not Work As Intended, Needed 5 Support Calls, Slow, Software Freezes Computer, Not For Average Home Use, Unreliable, Continuous Backup No Work, Complicated To Set Up, Horribly Complicated
Other Comments: Honestly, I'd like to return this item. It's not doing what it's supposed to and its required several hour+ long telephone calls to support just to get it to successfully complete a simple backup. The continuous auto backup does not work. The software that the system uses for the backup - lets just say ever since I loaded it on my PC(3yr old PC with 4GB DDR3 RAM, 500GB Storage, and i5 chip), the PC has been freezing. Furthermore, the transfer rate and time it takes to do a backup (my network router is a brand new gigabit ethernet router N600 with top marks on transfer rate speed from PC Mag, and CNET.) is so slow that I have to connect it directly to the PC. What the HECK? So once the original backup is complete, its supposed to continually monitor the computer, detect any changes in file folders (ie loading new pictures onto the computer drive) and then back those up to the mybooklive. Yea, so far, it definitely hasn't done that. I've had to manually initiate a backup each time. Well that's not that serious until you think about what I wrote above - (to do a backup the computer has to be connected directly to the mybooklive). That's not how this is advertised. It's supposed to be able to do all that stuff over the Wi-Fi.
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3 out of 5 stars   Good service and delivery / product died
By TC on August 16, 2012
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Highly Compatible, Compact, Easy To Manage, Fast, Easy To Set Up
Cons: Failed within a few days
Other Comments: Setup and installation was simple and straightforward. Once setup completed, unit started to perform automatic backup but within a couple of days of use, the unit failed. Manufacturer has been contacted for warranty replacement. I am disappointed with this product because Western Digital drives have been very reliable for me for years.
I recommend this product Yes, I recommend this product
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4 out of 5 stars   Just perfect for your daily use
By wally on January 14, 2012
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Easy to connect, Easy To Set Up, Enough for daily backup, Easy To Manage, Backup on background
Cons: Require several update, Slow
Other Comments: I use it on daily basis to backup my work and all other stuff Its nice that the backup runs in the background, so you can keep working while it backups, leave you computer when you done and it still doing the backup too I found that this devices is a bit slow, but for now I blame my router that is not in gigabit mode Hopefully I can see some improvement when I upgrade my router (if ATT allow that)
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Definitely Recommended
By Mystic on August 29, 2011
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Easy To Install, Highly Compatible, Quiet, Reliable, Fast
Cons:
Other Comments: I bought this to replace an Iomega NAS unit that died after 6 days, and am so much happier with it. It fully and automatically integrated with Network Magic and my wireless network, including my flat screen TV. This was a pleasant surprise as the Iomega had done none of that. Plus, the WD SmartWare that comes with it does a great job working in the background to automatically back up all my networked computers.
I recommend this product Yes, I recommend this product
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5 out of 5 stars   Great drive!
By Lars on August 17, 2011
Verified Purchase
Review submitted for Western Digital 2 TB My Book Live Personal Cloud Storage (WDBACG0020HCH)
Pros: Highly Compatible, Easy To Install, Quiet
Cons:
Other Comments: This is my second network drive and I have had good luck with Western Digital products in the past. Will continue to purchase their products..
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