HP 2yr HP House Call ESP for Desktops up to $2000 (UJ216A) - Level Three
Don't be caught off guard if the unexpected happens. Protect your HP Pavilion, HP Media Center TV, HP TouchSmart, or Compaq Presario desktop PC with an HP Total Care extended service plan with House Call. You'll enjoy greater peace of mind and extended security while keeping your PC covered by the manufacturer who knows it best. With the HP Total Care Extended Service Plan with House Call, you can chat online with an HP technician or let them walk you through a repair by phone. If you still need help, at HP's discretion, an HP technician may come to your home or office to repair your PC
Features & Specifications:
You get up to two years of:
- In-home service at HP's discretion1
- Continuous coverage for hardware parts and labor
- Round-trip shipping at no additional cost (two days transit in each direction)
- 24 x 7 real-time chat and toll-free phone support from certified HP Total Care representatives
- Technical assistance with installation, configuration and setup, problem solving, and normal PC operation
- Assistance with virus and spyware issues
- Coverage for all HP or Compaq monitor purchased with PC on same invoice
Extend coverage for one additional year beyond the standard warranty and get an immediate upgrade to House Call from the day you buy this plan, which is available for both new and factory-refurbished HP Pavilion, HP Media Center TV, HP TouchSmart, and Compaq Presario desktop PCs (prebuilt and customized).
Please note:
One warranty upgrade per product. Available only in the United States. Hardware must be in original working condition. Warranty upgrade does not cover preexisting damage. See terms and conditions
Requirements
- Plan can be purchased up to one year from PC purchase date
- You must activate your registration as instructed in the HP Care Pack
- HP has the option, depending on the hardware failure, to supply customer-replaceable parts, provide send-to-HP repair service, provide carry-in repair service to an HP-authorized service provider, or replace product.
