3 Yr All In One TV/PC On SiteLimited Service Contract of Repair
The TV/PC product registered below is guaranteed to operate properly according to manufacturer?s specifications for a period of 3 additional years from the expiration of the manufacturer?s warranty or we shall repair same to operate properly.
This service contract may be purchased for New Products with at least ninety (90) days remaining on the original manufacturer?s warranty. You must register this warranty within thirty (30) days with Mack Camera by visiting us at our website www.mackcam.com or by calling us toll free at 1-800-252-MACK (6225) or 973-467-2291.
To arrange for in home service or if you have any questions regarding the service of your unit please email us at [email protected] or call our service contract department at 1-800-252-MACK.
The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, damaged as a result of liquid, grit, power surge, impact and physically broken parts.
This limited service contract applies only to the product specified herein. It does not cover lamps, wall mounts, accessory speakers, wiring, remotes, dismount, installation and additional accessories or other expenses of consequential damages. This Plan does not cover deterioration of the appearance of the product, any cosmetic part or finish defects such as paint, porcelain, glass or plastic, dents, scratches, chips, breakage, loss, rust or peeling. Any damage resulting from unauthorized replacement parts, improper service or modifications made to the covered product are not covered by this Plan. Replacement of batteries, bulbs, fuses, filters or any other products with a pre-determined life expectancy are excluded. Any costs and damages related or incurred for set up, installation and/or reinstallation and configuration are not covered under this Plan. You may transfer ownership of this service contract to another person for a $20.00 administrative fee.
Mack Camera & Video Service will not be liable for the loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential damages.
If the equipment cannot be restored to manufacturer?s specifications or is deemed by Mack Camera, in its sole discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive times for the same repair and it requires a 4th repair for the same problem, Mack may, at our discretion, replace your unit with a reconditioned model or equivalent model of like kind and quality or refund you the current market value of your covered equipment in U.S. Dollars. Any refund will be limited to the price you paid for the original product excluding taxes. If a replacement or refund is made under this contract there will no longer be coverage under this contract and all obligations are satisfied.
On-site service will only be offered if your location is within a 25-mile radius of an authorized service center. In the case where a product falls outside of this designated radius or there is no authorized local service center in your area, it will be the responsibility of the Plan owner to arrange for transportation of the Covered Product to an authorized service center at his or her own cost.
This service contract only covers a unit malfunction. This service contract does not cover In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer?s warranty, manufacturer?s recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise).
Customer maintenance is not covered. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealers or service contract holder.
This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification of the unit covered hereunder is presented at the time of service.
