Canon PIXMA MX492 WiFi All-In-One Printer Scanner Copier Fax

Item # CNMX492K (Part # 0013C002)
Discontinued
Brand new, USA Warranty
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Item Description:
The MX492 can Print, Scan, Copy, Fax yet it boasts a 30% reduction in size over previous MX models. It is Google Cloud Print and Apple AirPrint compatible and has a Fully-Integrated, 20-sheet Auto Document Feeder.

Small Footprint And Business Quality Printing Right From Your Tablet Or Smartphone

Print from more locations than ever with the MX492 thanks to outstanding connectivity options and the ability to place the printer more places than ever with it's 30 percent reduction in size over previous MX models. With Google Cloud Print (2) and AirPrint (1) , you can print wirelessly from your compatible smartphone or tablet from virtually anywhere around the office. It's loaded with timesaving features, as well, including a fully-integrated automatic document feeder which holds up to 20 sheets. Plus, the optional XL ink cartridges mean you can print longer before having to replace your cartridges.

Another great feature of the PIXMA MX492 is My Image Garden (7) software. My Image Garden puts all your favorite printing features, such as Special Filters and Full HD Movie Print (13), in one convenient software application. It helps you organize your photos with calendar view and facial recognition.

Features:

Speed & Quality

  • High Resolution: 4800 x 1200 maximum color dpi (3) produces incredible quality and detail in both your business documents and photos.
  • FINE: Features Full-photolithography Inkjet Nozzle Engineering (FINE) with a patented print head firing ink droplets as small as 2pl.
  • 4 Color Cartridge System: Integrates the FINE print head and ink into one compact unit for easy replacement.
  • Borderless Photos: Print a beautiful, borderless  4" x 6" photo in approximately 70 seconds. (5,12)
  • Print Documents and Web Pages Fast: Print documents and web pages with fast speeds of 8.8 images per minute (ipm) for black and 4.4 images per minute (ipm) for color. (4)

Ease of Use

 

  • My Image Garden: My Image Garden software makes organizing and printing your photos fun and easy with great facial recognition, Special Filters, Calendar Organization, Automatic Layout Suggestions and so much more! (7)
  • CREATIVE PARK PREMIUM: An exclusive service for users of genuine Canon inks, offering access to photos, templates and more. (8)
  • Quiet Mode: This considerate feature lets you print anytime without worrying about disturbing those around you.
  • Auto Scan Mode: Automatically recognizes the type of original, then scans and saves it with the suitable settings. (9)

Connectivity

  • PIXMA Printing Solutions (PPS): PIXMA Printing Solutions (PPS) lets you print and scan photos or documents from your mobile device using the free PPS app. (11)
  • AirPrint: Print wirelessly and effortlessly from your compatible iPhone, iPad, or iPod touch - no drivers needed! (1)
  • Google Cloud Print: Allows users to print from Gmail and Google Docs on a mobile device, and from Google Chrome browser for Mac, Windows, Linux, and Chrome devices. With Google Cloud Print, you can print from wherever you are, from applications you use every day. You can even share your home and work printers with anyone you choose. (2)
  • Mopria: Easily print from your Mopria (20) enabled Android smartphone - drivers built-in.
  • Super G3 Fax: The high speed business fax (14) standard for color and PC facsimiles on plain paper meets the home office workhorse with 19 coded speed dials and memory for up to 50 incoming pages. (16)
  • Hi-Speed USB: Plug the cable into your PC for a super-fast connection for your data transfers.

Specifications:

Printer

  • Print Speed (up to): 4" x 6" Borderless Photo: Approx. 70 seconds (4,5)
  • Print Speed (Approx): Black:ESAT: Approx. 8.8 ipm (4,5), Color:ESAT: Approx. 4.4 ipm (4,5)
  • Number of Nozzles: Color: 960 / Pigment Black: 320 / Total: 1,280
  • Picoliter Size (color): 2 and 5
  • Print Resolution (Up to): Color:Up to 4800 x 1200 dpi (3), Black:Up to 600 x 600 dpi (3)
  • Paper Sizes: 4" x 6", 5" x 7", 8" x 10", Letter, Legal, U.S. #10 Envelopes
  • Automatic Sheet Feeder 100 Sheets, ADF: 20 Sheets
  • Printer Features: AirPrint (1), Borderless Printing (12), Document Printing, Full HD Movie Print (13), Special Filters, Google Cloud Print (2), My Image Garden (7), Photo Printing, PIXMA Printing Solutions (11), Quiet Mode, Wireless Printing (10)

Paper Compatibility 

  • Plain: Plain Paper, High Resolution Paper;
  • Super High Gloss: Photo Paper Pro Platinum;
  • Glossy: Photo Paper Plus Glossy II, Photo Paper Glossy;
  • Semi-Gloss: Photo Paper Plus Semi-Gloss, Photo Paper Pro Luster;
  • Matte: Matte Photo Paper;
  • Envelope: U.S. #10 Envelope

Ink Compatibility

  • PG-245XL XL Black Ink Cartridge
  • PG-245 Black Ink Cartridge
  • CL-246XL XL Color Ink Cartridge
  • CL-246 Color Ink Cartridge

Copier 

  • Copy Speed (up to): ESAT: Color: 3.6 ipm (4)
  • Reduction / Enlargement: 25% - 400%
  • Copy Features: Auto Document Feeder (ADF), AE (Auto Exposure) Copy, Borderless, Fit-to-Page, Preset Copy Ratios, Frame Erase Copy, Zoom

Scanner

  • Scanning Element: Contact Image Sensor (CIS)
  • Max. Resolutions: 1200 x 2400 dpi (Optical), 19,200 x 19,200 dpi (Interpolated), ADF: 600 x 600 dpi (Optical)
  • Scanner Features: Auto Scan Mode (9), Network Scan, Push Scan, PDF Password Security, Push Scan, Send to Cloud
  • Color Depth: 48-bit internal/24-bit external
  • Max. Document Size: Flatbed: 8x5" x 11.7", ADF: 8.5" x 14"

Fax 

  • Modem Speed 33.6 Kbps (Super G3 color FAX) (14)
  • Transmission Speed (approx.) Black: Approx. 3 sec per page (15)
  • Color: Approx. 1 min per page (15)
  • Memory Capacity Approx. 50 Pages (16)
  • Group Dialing 19 Locations
  • Fax Features: Answering Machine Connectivity, Caller Rejection, Check RX Fax Info., Fax Reception Reject, Fax Num¬ber Re-Entry, Memory Transmission, Redial, Remote Reception

OS Compatibility

Computer Operating Systems:

  • Windows 8
  • Windows 8.1
  • Windows 7 (17)
  • Windows 7 SP1
  • Window Vista SP1
  • Vista SP2
  • Windows XP SP3 32-bit (17)
  • Mac OS X v10.7.5 - v10.10 (17)

Mobile Operating Systems:

  • iOS
  • Android
  • Windows RT (17)

General

  • Other Features: Full Dot Matrix LCD, Access Point Mode, Dual Color Gamut Processing Technology, Fully Integrated Auto Document Feeder (ADF), Quiet Mode, Wireless Printing (10)
  • Standard Interface Wireless LAN (IEEE 802.11b/g/n) (10), Hi-Speed USB
  • Dimension (W x D x H) 17.2" (W) x 11.7" (D) x 7.5" (H)
  • Weight 17.2 lbs.
  • Warranty 1-Year limited warranty with InstantExchange Program. 1-Year toll-free technical phone support. (19)

Footnotes:

(1) AirPrint functionality requires an iPad, iPhone 3GS or later, or iPod touch 3rd generation or later device running iOS 4.2 or later, and an AirPrint-enabled printer connected to the same network as your iOS device. A printer connected to the USB port of your Mac, PC, AirPort Base Station, or Time Capsule is not supported.
(2) Requires an Internet connection and Google account.  Subject to Google Terms of Service.  Certain exceptions may apply.
(3) Resolution may vary based on printer driver setting.  Color ink droplets can be placed with a horizontal pitch of 1/4800 inch at minimum.
(4) ISO/IEC 24734, 24735 define the default print and copy speed measurement methods. Print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO/IEC 24734, excluding time to print the first set. Copy speed is the average of FCOT, ISO/IEC 24735 Annex D. ADF copy speed is the average of ESAT in General Performance Test for the default simplex mode, ISO/IEC 24735, excluding time to copy the first set. See Canon for more details.
(5) Photo print speeds are based on the standard mode driver setting using photo test pattern(s) and select Canon Photo Paper. Print speed is measured as soon as first page begins to feed into printer and will vary depending on system configuration, interface, software, document complexity, print mode, types of paper used, and page coverage. See Canon for additional information.
(6) Optical resolution is a measure of maximum hardware sampling resolution, based on ISO 14473 standard.
(7) To install using Windows OS, .NET Framework 4 is required. Compatible still image formats are PDF (created using Canon PDF Creator only), JPEG (Exif), TIFF, and PNG. Compatible video formats are MOV (from select Canon digital cameras only) and MP4 (from select Canon digital camcorders only).
(8) CREATIVE PARK PREMIUM is a premium content service available exclusively to users only when all of the colors of genuine Canon inks and all of the software that came with the printer are properly installed.
(9) For network users, Auto Scan Mode is only available when scanning at a computer using MP Navigator EX software and selecting the 1-click feature then "Save to PC."
(10) Wireless printing requires a working Ethernet network with wireless 802.11b/g or n capability.  Wireless performance may vary based on terrain and distance between the printer and wireless network clients.
(11) Requires an Internet connection and the PIXMA Printing Solutions ("PPS") app, available for free on the App Store and at Google Play.  Compatible with iPad, iPhone 3GS or later, and iPod touch 3rd generation or later devices running iOS 5.1 or later, and Android mobile devices running Android 2.3 or later. Your device must be  connected to the same working network with wireless 802.11 b/g/n capability as your printer. For users of compatible Apple mobile devices, document printing requires Apple AirPrint, which requires an AirPrint-enabled printer connected to the same network as your iOS device. A printer connected to the USB port of your Mac, PC, AirPort Base station, or Time Capsule is not supported.
(12) Envelopes and High Resolution Paper are NOT supported for borderless printing.
(13) "Full HD Movie Print" is available from "MOV" and "MP4" movie files created by select Canon EOS Digital SLRs, PowerShot, and VIXIA digital cameras and camcorders.  Requires PC or Mac with Intel processor and Canon ZoomBrowser EX 6.5 or later or Canon ImageBrowser 6.5 or later for "MOV" files, or Canon ImageBrowser EX 1.0 or later for "MOV" or "MP4" files.  Print quality is determined by the video resolution.  Function does not upscale video resolution.
(14) The Public Switched Telephone Network currently supports fax modem speeds of 28.8 Kbps or lower, depending on telephone line conditions.  Sending and receiving fax machines need to conform to ITU-T v.34 guidelines.
(15) Black & white document fax transmission speed is based on default setting using ITU-T No.1 chart. Color document fax transmission speed is based on default setting using Canon Color Fax Test Sheet.  Actual transmission speed may  vary depending on document complexity, fax setting at receiving end, and line conditions etc.
(16) Page count is based on ITU-T No.1 chart or Canon FAX Standard Chart No.1.
(17) System requirements vary by application.  For Mac OS, an Internet connection is required during software installation.  For Windows OS, .NET Framework 4 is required to install My Image Garden, Quick Menu, and Easy-WebPrint EX software.
(18) Easy-WebPrint EX requires Internet Explorer 7 or 8 for Windows, Internet Explorer 9 or 10 for Windows Vista SP2 (or later) or Windows 7, or Safari 4.0 ¿ 5.0 for Mac OS X v10.5.8 ¿ 10.6.x.
(19) Warranty programs are subject to certain conditions and restrictions. See Canon for details.
(20) Mopria functionality requires a Mopria-certified mobile devices with Android 4.4 operating system or later with the Mopria Print Service pre-loaded and a Mopria-enabled printer connected to the same network as your Mopria-certified device. The Mopria experience is also available on Android 4.4 mobile devices with a download of the Mopria Print Service from Google Play.

Canon MX492 Wireless Office All-In-One Printer
Power Cord
FINE Ink Cartridges
Setup CD-ROM
Telephone Line Cable
Manuals and other documents

Review Snapshot

by PowerReviews

3.2

348 ReviewsWrite a Review
58%
of respondents would recommend this to a friend

Ratings Distribution

Reviewed by 348 customers

A printer that doesn't print!

Submitted 3 years ago

By neon1206

From Vancouver, WA

Verified Buyer

Reviewed at

Canon - BV

I have had nothing but trouble with this printer. Now none of the buttons work at all and even when I connect to my computer with a cable nothing happens. The Canon support people were pretty much useless too.

Bottom Line No, I would not recommend to a friend

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DO NOT BUY

Submitted 4 years ago

By pissedoffcanoncustomer

From Memphis

Verified Buyer

Reviewed at

Canon - BV

Absolutely the WORST printer I have ever owned. There are WAY too many issues with this printer to even begin to list...Just take my word for it and don't waste your money. If someone offers to give you a brand new one for free? STILL don't take it. It is truly that bad.

Bottom Line No, I would not recommend to a friend

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the worse printer I ever owned for getting service

Submitted 4 years ago

By drummer boy

From CA

Verified Buyer

Reviewed at

Canon - BV

I bought this printer to replace an exact one 3weeks ago

Bottom Line No, I would not recommend to a friend

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Really! bad setup file

Submitted 4 years ago

By johnsmith

From undisclosed

Verified Buyer

Reviewed at

Canon - BV

I've been working on computers for at least 40 years, this file does nothing but irritate me. It doesn't help you at all, great job!

Bottom Line No, I would not recommend to a friend

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Great features

Submitted 4 years ago

By Nurse Trina

From Lilburn Georgia

Verified Buyer

Reviewed at

Canon - BV

I have had this printer for 3 years and it has gotten the job done.

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Great printer

Submitted 4 years ago

By Stacey OD

From SWGA

Verified Buyer

Reviewed at

Canon - BV

We have had this printer for 3 years, it always works. The XL ink cartridge last a long time. Air print works great. Surprised to see all the negative reviews.

Bottom Line Yes, I would recommend to a friend

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Over rated junk

Submitted 4 years ago

By Ella12

From Buffalo NY

Verified Buyer

Reviewed at

Canon - BV

It can be full of paper and kick back no paper error, or it cries non stop about ink, or it generally just doesnt work. Takes a SOLID 3 MINUTES to start, and even then half the time it takes longer than 5 minutes before its ready to refuse to print.

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I love and enjoy this printer!

Submitted 5 years ago

By Shelbz204

From Augusta, Maine

Verified Buyer

Reviewed at

Canon - BV

This printer faxes, scans and prints. I can also print from my laptop, tablet, and cellphone. I just got my new laptop for college classes and hooked it up to my printer wirelessly in under 30 minutes and I have printed from this new laptop to the printer and it worked as it should and with no problems. So I have had this printer for over a year now. It's personally my first printer. I looked and read reviews and in spite of all the negative ones I bought it anyway. I have only had two paper jams, which I needed to go into the back of the printer to fix it. Which took under 5 minutes to fix. The only other "issue" I have had is scanning. It scans fine but occasionally I'll be scanning using the app on my phone and sometimes it won't scan but keep scanning. I have found that hitting cancel, waiting until the scan goes back in place in the printer (which you can also hear it) and then click scan again and it takes it out of its funk. I think I tend to scan faster than my printer enjoys haha. Other than those two things I have had no issues and enjoy using this printer. It's the same brand as my camera too. I have not done anything wireless between a camera and printer. I have used everything except my fax option. I will keep buying ink and using it until I kill it. Unsure why others are having so many issues with this printer because I haven't had any issues close or as often as others commenting.

Bottom Line Yes, I would recommend to a friend

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Never buy this printer

Submitted 5 years ago

By Nickname123

From undisclosed

Verified Buyer

Reviewed at

Canon - BV

Honestly, this printer is terrible. Never buy this garbage. It jams more than half the time it tries to print, connecting it to Wifi is almost impossible if you have a complex Wifi password, and I have to feed every individual piece of paper into it, which it only manages to affect half the time. Don't waste your money. Invest a little more and get a laser printer.

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Worked flawlessly but now...

Submitted 5 years ago

By rbee

From undisclosed

Verified Buyer

Reviewed at

Canon - BV

I bought this printer nearly 3 years ago. It had always worked flawlessly but about 3 months ago it never prints, it's always in "error state". I have uninstalled, reinstalled countless times... checked my internet connections, even hard wired. NOTHING.

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Q&A

Showing 10 out of 41 Questions

Q

will this printer work on my 10.7.5 apple computer

Asked by jim
Verified Reply - MatthewHello. Yes, this item is compatible with the following Mac Operating Systems: Mac OS X v10.7.5 - v10.10. Thank you for your question. Be well!Was this answer helpful to you
Q

Can you send a fax to multiple people with one fax

Asked by Renee
Verified Reply - MatthewHello. Yes, this device allows for fax group dialing of up to 19 recipients. Thank you for your question. Be well!Was this answer helpful to you
Q

Sizesize

Asked by Judy
Verified Reply - MatthewHello. The dimensions of this item are as follows: 17.2" (W) x 11.7" (D) x 7.5" (H) - Thank you for your question. Be well!Was this answer helpful to you
Q

How do I set up and use the fax

Asked by Will
Verified Reply - MatthewHello. For operating instructions please refer to the owner's manual available for download at the following link: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx492?tab=manuals - Thank you for your question. Be well!Was this answer helpful to you
Q

does it enlarge

Asked by Gle
Verified Reply - MatthewHello. Yes, this printer allows for scaled printing. Instructions for how to do so can be found on p. 337 of the following link: http://gdlp01.c-wss.com/gds/9/0300017729/01/MX490ser_OnlineManual_Win_EN_V01.pdf - Thank you for your question. Be well!Was this answer helpful to you
Q

What type ink

Asked by Di
Verified Reply - MatthewHello. This printer uses the following ink: PG-245XL XL Black Ink Cartridge, PG-245 Black Ink Cartridge, CL-246XL XL Color Ink Cartridge, and CL-246 Color Ink Cartridge. Thank you for your question. Be well!Was this answer helpful to you
Q

Does this printer come with the ink

Asked by Mary
Verified Reply - MatthewHello. Yes, this item includes the FINE Ink Cartridges. Thank you for your question. Be well!Was this answer helpful to you
Q

Can this printer print on a CD?

Asked by queenbee
Product Owner - pastorbillWell, can this printer print on a c/d??  -- Be Blessed! Pastor Bill Pastor, J.O.Y Fellowship www.joy-fellowship.org "Bringing the Church to those who can't go to the Building" Find us on Facebook If you forward, please use bcc and remove all prior email addresses to prevent viruses and malware. THANK A DEPUTY TODAY !!  Was this answer helpful to you
Q

Can I connect this directly, as well? I currently have a CD stuck in my iMac! Kate

Asked by Kate
Open Reply - Community AnswerYes, the printer can be conected directly via USB printer cable.Was this answer helpful to you
Q

Is the black or color ink included in this box

Asked by STEPHANIE
Product Owner - judy45162Yes bothWas this answer helpful to you
This Kit Includes:

More Product Information for the Canon PIXMA MX492 WiFi All-In-One Printer Scanner Copier Fax

SMALL FOOTPRINT AND BUSINESS QUALITY PRINTING RIGHT FROM YOUR TABLET OR SMARTPHONE

Print from more locations than ever with the MX492 thanks to outstanding connectivity options and the ability to place the printer more places than ever with it's 30% reduction in size over previous MX models. With Google Cloud Print™ and AirPrint™, you can print wirelessly from your compatible smartphone or tablet from virtually anywhere around the office. It's loaded with timesaving features, as well, including a fully-integrated automatic document feeder which holds up to 20 sheets. Plus, the optional XL ink cartridges mean you can print longer before having to replace your cartridges.

Another great feature of the PIXMA MX492 is My Image Garden software. My Image Garden puts all your favorite printing features, such as Special Filters and Full HD Movie Print, in one convenient software application. It helps you organize your photos with calendar view and facial recognition.



Specifications

General Information
ManufacturerCanon, Inc
Manufacturer Part Number0013C002
Manufacturer Website Addresshttp://www.usa.canon.com
Brand NameCanon
Product LinePIXMA
Product SeriesMX
Product ModelMX492
Product NameMX492 Wireless Office All-In-One Printer
Product TypeInkjet Multifunction Printer
Technical Information
Multifunction DevicesCopier/Fax/Printer/Scanner
Recommended UsePhoto Print
Print Color CapabilityColor
ISO Mono Print Speed (ipm)8.8
ISO Color Print Speed (ipm)4.4
Maximum Photo Print Speed70 Second
Maximum Print Resolution (dpi)4800 x 1200
Wireless Print TechnologyGoogle Cloud Print
Wireless Print TechnologyApple AirPrint
Wireless Print TechnologyCanon Mobile Printing
Duplex PrintingAutomatic
Color Cartridge TypeSingle Multicolor Cartridge
Number of Colors4
Mobile Device PrintingYes
Connectivity TechnologyWireless
Interfaces/Ports
USBYes
USB StandardUSB 2.0
Network & Communication
Wireless LANYes
Wireless LAN StandardIEEE 802.11b/g/n
Display & Graphics
Display Screen TypeLCD
Scanner
Scanner TypeFlatbed
Image Sensor TypeCIS
Maximum Scan Size8.50" x 11.70"
Scan ColorColor
Optical Resolution (dpi)1200
Hardware Resolution (dpi)1200 x 2400
Interpolated Resolution (dpi)19200 x 19200
Color Depth48-bit
Copier
Copier TypeFlatbed
Copy ColorColor
ISO Color Copy Speed (ipm)3.6
Maximum Document Enlargement400%
Maximum Document Reduction25%
Fax
Fax ColorColor
Modem Speed33.60 kbit/s
Transmission Speed3 sec/page
Fax Memory Capacity50 pages
Fax CompliantSuper G3
Media Types & Handling
Borderless PrintingYes
Media TypePlain Paper
Media TypePhoto Paper
Media TypeEnvelope
Media TypeHigh Resolution Paper
Media TypeSuper High Gloss Paper
Media TypePhoto Paper Pro Platinum
Media TypePhoto Paper Plus Glossy II
Media TypeGlossy Photo Paper
Media TypePhoto Paper Plus Semi-gloss
Media TypeLuster Photo Paper
Media TypeMatte Photo Paper
Media SizePhoto - 4" x 6"
Media Size5" x 7"
Media Size8" x 10"
Media SizeLetter - 8.50" x 11"
Media SizeEnvelope No. 10
Media SizeLegal - 8.50" x 14"
Media SizeCustom Size
Media Handling1 x Automatic Document Feeder - 20 Sheet Capacity
Media Handling1 x Feeder - 100 Sheet Capacity
Maximum Print SizeLegal - 8.50" x 14"
Number of Input/Multipurpose Trays Installed1
Number of Input Trays Supported1
Standard Input Media Capacity100 sheets
Maximum Input Media Capacity100 sheets
Software
Operating System Supported
  • iOS
  • Android
  • Windows RT
Windows:
  • Windows® 8
  • Windows 8.1
  • Windows 7
  • Windows 7 SP1
  • Window Vista SP1
  • Window Vista SP2
  • Windows XP SP3 32-bit
Mac:
  • Mac OS X v10.7.5 - v10.10
Power Description
Power SourceAC Supply
Physical Characteristics
Form FactorDesktop
Product ColorBlack
Height7.5"
Width17.2"
Depth11.7"
Weight (Approximate)17.2 lb
Miscellaneous
Package Contents
  • MX492 Wireless Office All-In-One Printer
  • Power Cord
  • FINE Cartridges
  • Setup CD-ROM
  • Telephone Line Cable
  • Manuals and Other Documents
Platform SupportedPC
Platform SupportedMac
Certifications & StandardsWi-Fi Certified
Warranty
Limited Warranty1 Year
Additional Warranty Information1-Year toll-free technical phone support.