LG OLED65CXPUA 65" CX 4K OLED TV w/ AI ThinQ (2020) with Deco Gear Soundbar Bundle

Item # E2LGOLED65CXPUA (Part # E2LGOLED65CXPUA)
Discontinued
Brand new, USA Warranty
and choose One-Day Shipping at checkout.
Item Description:
  • Self-lighting OLED
  • a9 Gen 3 Processor
  • 4K with AI Picture & AI Sound
  • Dolby Vision IQ / Atmos
  • Bundle includes Deco Gear 31" Home Theater Soundbar, Wall Mount Kit, 6-Outlet Surge Protector and (2) 6FT HDMI Cables

    See how perfect LG OLED TVs can be
    Bring home the world’s #1 selling OLED TV. Only OLED pixels emit their own light, allowing for perfect black, intense color and stunning picture. Other TVs pale in comparison. There's LG OLED, then there's everything else.

    See how OLED redefines picture quality
    Once you’ve seen LG OLED TV with your own eyes, you'll understand. It’s stunning picture that redefines quality. Millions of OLED pixels emit their own light independently and can be completely turned off. This unveils perfect black, over a billion rich colors and infinite contrast. From the gridiron to the iron throne, no detail goes unseen.

    AI processor directs your 4K picture behind the scenes
    Everything you see and hear is automatically made better, clearer, smoother, and more dynamic with our α9 Gen 3 AI Processor 4K. You don’t have to do a thing. Our most advanced 4K processor does it for you with AI Picture Pro, AI Sound Pro, AI 4K Upscaling*, and the ability to help your TV to evolve over time.

    Intelligence to make life easier
    LG OLED TVs think fast. Our advanced AI processors drive better picture and sound. AI powers webOS to offer personalized content recommendations. LG ThinQ AI technology and integrated voice assistants, like the Google Assistant and Alexa*, control compatible connected home devices with ease.

    See cinema and sports in a new light
    See it. Hear it. Feel it. LG OLED TV is your ticket to a stunning picture. Get easy access to Disney+, the Apple TV app, Sling and more. Elevate entertainment with the dimensional sound of Dolby Atmos*, support for Dolby Vision, auto picture settings of Filmmaker Mode and convenient updates of Sports Alert.

    See how LG TVs give you the gaming edge
    LG OLED TV is built for gaming. AI-powered picture quality transports you to the moment. Gaming features and the latest tech, like NVIDIA G-SYNC* and FreeSync*, give you an edge with less lag, high refresh rates, and incredibly smooth and responsive gameplay.

    See a work of art
    Perfect lines. Minimalist bezel. Impossibly thin. LG TVs are designed, crafted and engineered to put the spotlight on your content, while complementing your home's interior even when it's turned off.
    __________________________

    TECH SPECIFICATIONS:

    PICTURE (PANEL)
    Display Type: OLED
    Display Resolution: 4K Ultra HD (3,840 x 2,160)
    Wide Viewing Angle: Yes
    Dimming Technology: Pixel Level Dimming

    PICTURE (PROCESSING)
    Picture Processor: α9 Gen 3 Processor 4K
    Refresh Rate: 120Hz (Native)
    HDR (High Dynamic Range): Cinema HDR (Dolby Vision, HDR10, HLG), Dolby Vision IQ, HDR Dynamic Tone Mapping Pro
    Contrast: Face Enhancing, Ultra Luminance Pro
    Clarity: Double Step Noise Reduction, Sharpness Enhancer
    Color: Intense Color, Billion Rich Colors, Advanced Color Enhancer, True Color Accuracy
    Motion: OLED Motion Pro
    Resolution Upscaler: AI 4K Upscaler

    GAMING
    G-SYNC Compatible: Yes
    FreeSync: Yes (May not be available at the time of purchase of this product)
    VRR (Variable Refresh Rate): Yes
    ALLM (Auto Low Latency Mode): Yes
    Response Time: >1 ms
    HGiG: Yes

    AI TV (ARTIFICIAL INTELLIGENCE)
    LG ThinQ AI: Yes
    Google: Google Assistant Built-in "Works with" Google Assistant
    Alexa: Alexa Built-in "Works with" Alexa
    Apple:Apple Airplay2, Apple Homekit
    Intelligent Voice Recognition: Yes
    Home Dashboard: Yes
    AI Picture Pro / AI Picture: AI Picture Pro
    Auto Genre Selection: Yes (Dolby HDR only)

    SMART TV
    Operating System: webOS
    Magic Remote Control: Yes (Point, Click, Scroll, Voice)
    Universal Remote Control: Yes (Auto Device Detection)
    LG Channels: Yes
    LG Content Store (App Store): Yes
    Full Web Browser: Yes
    Gallery Mode: Yes
    Sports Alert: Yes

    AUDIO
    Speaker System: 2.2 Channel
    Output Power: 40W (20W Woofer)
    Speaker Direction: Down Firing
    AI Sound Pro / AI Sound: AI Sound
    Dolby Atmos: Yes
    WiSA Ready: Yes (Separate Dongle Purchase Required)
    Surround Mode: OLED Surround
    Audio Codec: AC4, AC3 (Dolby Digital), EAC3, HE-AAC, AAC, MP2, MP3, PCM, WMA, apt-X (refer
    to manual)
    Bluetooth Sound Ready: Yes
    LG Sound Sync: Yes

    CONNECTIVITY
    Wi-Fi Standard: Wi-Fi Certified 802.11ac
    Bluetooth Support: Version 5.0
    IP Control: Yes
    HDMI-CEC (Simplink): Yes
    TV Tuner: ATSC, Clear QAM
    Smart Phone Connectivity: Yes

    INPUTS & OUTPUTS
    HDMI Input (HDCP 2.2): 1 (rear) / 3 (side)
    HDMI Audio Return Channel (ARC): eARC (HDMI 3)
    USB Ports (v 2.0): 2 (rear) / 1 (side)
    RF Connection Input (Antenna/Cable): 1 (rear)
    Composite Input (AV): 1 (rear)
    Ethernet Input: 1 (rear)
    RS-232C Input (Mini Jack): 1 (rear)
    Digital Audio Output (Optical): 1 (rear)

    POWER
    Power Supply (Voltage, Hz): AC 120V, 50/60Hz
    Standby Power Consumption: Under 0.5W

    ACCESSORIES INCLUDED
    Remote: Magic Remote
    Remote Control Battery: Yes
    Power Cable: Yes
    Quick Start Guide: Yes
    E-Manual: Yes

    GENERAL
    CES: Yes

    WARRANTY
    Limited Warranty: 1 Year Parts & Labor

     

    Deco Gear Home Theater Surround Sound 31" Soundbar

    Introducing the Deco Gear 31” Surround Sound Home Theater Soundbar, the all-in-one home theater system for entry level buyers and seasoned enthusiasts alike!

    Product Highlights

    • 31" Smart Home Theater Surround Sound Soundbar with 60 W 2.1 Channel Audio

    • Enjoy Cinema Quality Audio with 4x Full Range Speakers and 2x Bass Producing Passive Radiators

    • Connect Wirelessly Using Bluetooth 4.2 and NFC

    • Traditional Wired Connections Include Optical, Coaxial, and RCA AUX Input

    • Constructed With a Tempered Glass Cover and a Premium Wood Encasing

    • LED Indicator with Intuitive Operating Touch Buttons

    • Simple Remote Control Operation 

    • Modern and Minimalist High Tech Design

    This 31-inch soundbar packs a wide array of features into its sleek and modern design. Chief among them, cinema quality audio emits from four Full Range Speakers, filling your living room, den, or media room with tantalizing, crisp audio from your favorite movies, TV shows, and streamed content.

    Two Bass Producing Passive Radiators found underneath the unit fill your viewing space with deep and thundering tones that bring the action to life – all without the need for pricey and space-hogging surround sound set ups. 

    Additionally, this unit features wireless connection thanks to pre-installed Bluetooth 4.2 and NFC capabilities. These features quickly turn your soundbar into a true multimedia and audio streaming device as you fill your home with your favorite tunes at high-quality sound.

    For the audio purest, we’ve included traditional wired connections that include Optical, Coaxial, and RCA AUX inputs. Don’t stress upgrading your current system – Deco Gear has you covered.

    Each soundbar is constructed with a premium wood case and is topped with a beautiful tempered glass cover. This soundbar won’t have any trouble matching your décor, contemporary or otherwise.

    An LED Indicator with Intuitive Operating Touch Buttons complete the all-around package of this home theater device and each one comes with an easy-to-use remote control.

    Deco Mount Flat Slim Wall Mount Ultimate Bundle for 45 to 90 inch TV's

     

    Model #: DMT4590KT

     

    • Mounts securely to wall& TV  - Flush design only 1.25 inches from wall
    • Easy installation - you can do it yourself!
    • Fits 45 - 90 inch TV screen sizes (diameter)
    • Securely holds TV's up to 120 lbs (54kg)
    • Built-in bubble level to ease leveling
    • Maximum VESA 600 x 400
    • Easily Tilts up or down as needed

     

    INCLUDED BONUS:

    • Two 6 foot universal HDMI cables
    • TV Screen cleaning spray
    • Microfiber cleaning cloth
    • Two cable management fabric strips
    • Installation guide

     

    KEY FEATURES:

    • Fits 45" to 90" TV with maximum VESA 600 x 400
    • Low profile 'Designed to impress' TV wall mount
    • Durable 'Built to last' construction supports up to 120 lbs; Fits up to 16" studs
    • Flush-design is only 1.25" from wall
    • Tilts 12 degrees
    • Built-in bubble level
    • Manual included; assembly required
    • 1-year limited warranty

     

    What's in the box:

    • Flat & Tilt TV Wall Mount Model: DMF4590KT
    • Brackets
    • 2 (two) 6 foot HDMI cables
    • 1 oz. TV cleaning spray bottle
    • 10 x 10 inch microfiber cleaning cloth
    • two cable management fabric strips
    • Instruction Manual

     

    About Deco Mount: Deco Mount products are designed by experienced professionals looking to bring you quality products at affordable prices. Our products are made of the best material and are built to last. Our team of designers want to impress all with our products. Deco Mount 'Built strong, designed to impress'. All rights reserved 2015.

    Stanley SurgePro 6 NT 750 Joule 6-Outlet Surge Adapter

    The Stanley Surge Pro features 6 outlets and 750 joules of surge protection It also has a built in night light with automatic light sensor.

    Product Features

    • Convert duplex wall outlet into 6 grounded outlets
    • 750 joule protection - perfect for home or office
    • Built in darkness sensing night light
    • White in color

    Specifications:

    • Dimensions: 4 x 4 x 1.5 inches
    • Weight: 4.8 ounces
    • Style: 6-outlet adapter
    • Finish: Matte
    • Material: Plastic
    • Color: White
    • Power Source: Corded

    Deco Gear 6FT Universal 4K HDMI 2.0 Cable with 28AWG Pure Copper Conductors

    Product Highlights

    • 6FT A-Male to A-Male HDMI 2.0 Cable: This High Definition Multimedia Cable (HDMI) supports 4K Ultra HD video, HDR, 3D, 2160p, HD 1080p, Ethernet and Audio Return Channel (ARC)
    • Connect to all your favorite devices like DVD and Blu-ray players, Roku TV, Fire TV, Apple TV, Xbox 360, Xbox One, PS3, PS4, Nintendo Switch, Wii, Wii U, computers and other HDMI-compatible devices to your PC monitors, TVs, A/V receivers and more!
    • Supports bandwidth up to 18Gbps and meets all of the latest HDMI standards (4K HDR video @ 60Hz, 2160p, 1080p, 48 bit/px color depth).
    • This 6FT (1.8m) triple-shielded HDMI cable with 28AWG pure copper conductors and gold-plated connectors offers a high-quality stable connection to minimize interference and give you the ultimate digital experience.
    • Show movies on your big-screen 4K HD TV, enjoy a multi-monitor setup for your gaming rig, or give a presentation on a projector.

    Connect to all your HDMI-compatible devices
    Experience clear, crisp, and high-speed connection with the Deco Gear Universal 4K 6FT HDMI 2.0 Cable. Connect to all your home entertainment devices including televisions, computers, gaming consoles, projectors, and monitors.

    4K UHD Compatible
    This High Definition Multimedia Interface (HDMI) is a dynamic cable that allows for 4k HD video and professional sound quality. Enjoy an immersive digital experience when connecting to your DVD/Blu-ray player, computer, Xbox 360, Xbox One, Playstation, Playstation 3, Nintendo Switch, Wii, Wii U, and other HDMI-compatible devices to your Ultra 4K TV (UHD TV), HDTV, monitor or projector.

    Unmatched Quality
    Engineered to provide a strong, stable connection with outstanding feedback quality; this cable is equipped with 28AWG pure copper conductors, triple-shielded cable and gold-plated connectors to combat interference and provide maximum performance. Supports bandwidth up to 18Gbps.

    Deco Gear Home Theater Surround Sound 31" Soundbar

    Introducing the Deco Gear 31” Surround Sound Home Theater Soundbar, the all-in-one home theater system for entry level buyers and seasoned enthusiasts alike!

    Product Highlights

    • 31" Smart Home Theater Surround Sound Soundbar with 60 W 2.1 Channel Audio

    • Enjoy Cinema Quality Audio with 4x Full Range Speakers and 2x Bass Producing Passive Radiators

    • Connect Wirelessly Using Bluetooth 4.2 and NFC

    • Traditional Wired Connections Include Optical, Coaxial, and RCA AUX Input

    • Constructed With a Tempered Glass Cover and a Premium Wood Encasing

    • LED Indicator with Intuitive Operating Touch Buttons

    • Simple Remote Control Operation 

    • Modern and Minimalist High Tech Design

    This 31-inch soundbar packs a wide array of features into its sleek and modern design. Chief among them, cinema quality audio emits from four Full Range Speakers, filling your living room, den, or media room with tantalizing, crisp audio from your favorite movies, TV shows, and streamed content.

    Two Bass Producing Passive Radiators found underneath the unit fill your viewing space with deep and thundering tones that bring the action to life – all without the need for pricey and space-hogging surround sound set ups. 

    Additionally, this unit features wireless connection thanks to pre-installed Bluetooth 4.2 and NFC capabilities. These features quickly turn your soundbar into a true multimedia and audio streaming device as you fill your home with your favorite tunes at high-quality sound.

    For the audio purest, we’ve included traditional wired connections that include Optical, Coaxial, and RCA AUX inputs. Don’t stress upgrading your current system – Deco Gear has you covered.

    Each soundbar is constructed with a premium wood case and is topped with a beautiful tempered glass cover. This soundbar won’t have any trouble matching your décor, contemporary or otherwise.

    An LED Indicator with Intuitive Operating Touch Buttons complete the all-around package of this home theater device and each one comes with an easy-to-use remote control.

    Deco Mount Slim Flat Wall Mount Ultimate Bundle for 32 to 60 inch TV's

     

    Model #: DMF3260KT

     

    • Mounts securely to wall& TV  - Flush design only 1 inch from wall
    • Easy installation - you can do it yourself!
    • Fits 32 - 60 inch TV screen sizes (diameter)
    • Securely holds TV's up to 99 lbs (45kg)
    • Built-in bubble level to ease leveling
    • Maximum VESA 400 x 400

     

    INCLUDED BONUS:

    • Two 6 foot universal HDMI cables
    • TV Screen cleaning spray
    • Microfiber cleaning cloth
    • Two cable management fabric strips
    • Installation guide

     

    KEY FEATURES:

    • Fits 32" to 60" TV's with maximum VESA 400 x 400
    • Low profile 'Designed to impress' TV wall mount
    • Durable 'Built to last' construction supports up to 99 lbs; Fits up to 16" studs
    • Flush-design is only 1" from wall
    • Built-in bubble level
    • Manual included; assembly required
    • 1-year limited warranty

     

    What's in the box:

    • Flat TV Wall Mount Model #: DMF3260KT
    • Brackets
    • 2 (two) 6 foot HDMI cables
    • 1 oz. TV cleaning spray bottle
    • 10 x 10 inch microfiber cleaning cloth
    • Two cable management fabric strips
    • Instruction Manual

    About Deco Mount: Deco Mount products are designed by experienced professionals looking to bring you quality products at affordable prices. Our products are made of the best material and are built to last. Our team of designers want to impress all with our products. Deco Mount 'Built strong, designed to impress'. All rights reserved 2015.

    Stanley SurgePro 6 NT 750 Joule 6-Outlet Surge Adapter

    The Stanley Surge Pro features 6 outlets and 750 joules of surge protection It also has a built in night light with automatic light sensor.

    Product Features

    • Convert duplex wall outlet into 6 grounded outlets
    • 750 joule protection - perfect for home or office
    • Built in darkness sensing night light
    • White in color

    Specifications:

    • Dimensions: 4 x 4 x 1.5 inches
    • Weight: 4.8 ounces
    • Style: 6-outlet adapter
    • Finish: Matte
    • Material: Plastic
    • Color: White
    • Power Source: Corded

    Deco Gear 6FT Universal 4K HDMI 2.0 Cable with 28AWG Pure Copper Conductors

    Product Highlights

    • 6FT A-Male to A-Male HDMI 2.0 Cable: This High Definition Multimedia Cable (HDMI) supports 4K Ultra HD video, HDR, 3D, 2160p, HD 1080p, Ethernet and Audio Return Channel (ARC)
    • Connect to all your favorite devices like DVD and Blu-ray players, Roku TV, Fire TV, Apple TV, Xbox 360, Xbox One, PS3, PS4, Nintendo Switch, Wii, Wii U, computers and other HDMI-compatible devices to your PC monitors, TVs, A/V receivers and more!
    • Supports bandwidth up to 18Gbps and meets all of the latest HDMI standards (4K HDR video @ 60Hz, 2160p, 1080p, 48 bit/px color depth).
    • This 6FT (1.8m) triple-shielded HDMI cable with 28AWG pure copper conductors and gold-plated connectors offers a high-quality stable connection to minimize interference and give you the ultimate digital experience.
    • Show movies on your big-screen 4K HD TV, enjoy a multi-monitor setup for your gaming rig, or give a presentation on a projector.

    Connect to all your HDMI-compatible devices
    Experience clear, crisp, and high-speed connection with the Deco Gear Universal 4K 6FT HDMI 2.0 Cable. Connect to all your home entertainment devices including televisions, computers, gaming consoles, projectors, and monitors.

    4K UHD Compatible
    This High Definition Multimedia Interface (HDMI) is a dynamic cable that allows for 4k HD video and professional sound quality. Enjoy an immersive digital experience when connecting to your DVD/Blu-ray player, computer, Xbox 360, Xbox One, Playstation, Playstation 3, Nintendo Switch, Wii, Wii U, and other HDMI-compatible devices to your Ultra 4K TV (UHD TV), HDTV, monitor or projector.

    Unmatched Quality
    Engineered to provide a strong, stable connection with outstanding feedback quality; this cable is equipped with 28AWG pure copper conductors, triple-shielded cable and gold-plated connectors to combat interference and provide maximum performance. Supports bandwidth up to 18Gbps.

    OLED65CXPUA 65" CX Class 4K Smart OLED TV w/ AI ThinQ (2020)
    Magic Remote
    Remote Control Battery
    Power Cable
    Quick Start Guide
    E-Manual
    Limited Warranty
    Includes LG Authorized USA Dealer Warranty

    INCLUDED IN THE BUNDLE:
    Deco Home 31" Home Theater Soundbar
    Deco Mount Flat & Tilt Wall Mount for TV's 45-90"
    2 (Two) 6 foot High Speed HDMI Cables
    TV Cleaner Set (1oz. Spray & 10x10 inch Microfiber Cloth)
    2 (Two) 6-inch Velcro Cable Management
    User Manual
    SurgePro 6-Outlet Surge Adapter
    2 x Deco Gear 6FT HDMI Cable

    Review Snapshot

    by PowerReviews

    4.7

    9543 ReviewsWrite a Review
    94%
    of respondents would recommend this to a friend

    Ratings Distribution

    Reviewed by 9543 customers

    5 Years later terrible

    Submitted 25 days ago

    By Acetimberwolf

    From Los Angeles

    Verified Reviewer

    Reviewed at

    LG - BV

    So after only 255 Hours, the Screen seems to be crumbling from the inside.th3 sides have black specks and therr is a weird green line at the top of the TV. I have a 65 and 77 inch and they are fine but this was probably the worst purchase I have ever done

    Official Response by LG - BV

    Hello, David. Thank you for reaching out. We appreciate you sharing your experience with your LG TV and its display issues after only 255 hours of use. We recognize the importance of consistent quality and long-term durability. For troubleshooting steps and details on the service and warranty process for screen issues, please visit the LG TV Support page: https://www.lg.com/us/support/tvs-soundbars. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James.

    Was this review helpful to you?

    Extremely Disappointed

    Submitted 5 months ago

    By Allen001720

    From undisclosed

    Verified Reviewer

    Reviewed at

    LG - BV

    It's been about 2.5 years since we purchased it. 6 months ago it began freezing, shutting off and rebooting on it's own. 2 days ago in addition to these issues the sound started going out intermittently as well. This is unacceptable considering the amout of money we spent. Never again LG, NEVER AGAIN!

    Was this review helpful to you?

    We started experiencing panel issues

    Submitted 6 months ago

    By Mohan Yarramsetty

    From Anakapalli

    Verified Reviewer

    Submitted as part of a sweepstakes entry

    Reviewed at

    LG - BV

    We started experiencing panel issues within just 2 years. It's not worth spending such a large amount on this TV

    Official Response by LG - BV

    Hey there, Mohan! Let's help you get back to having a great picture on your LG TV so you can enjoy it for many more years. We'd be happy to offer you this link (https://tinyurl.com/26y7prfr), which provides tips that can help improve your TV's picture. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

    User submitted media
    Please see the white-colored panel issue at the top

    Was this review helpful to you?

    Never again

    Submitted 6 months ago

    By Apalling

    From Los Angeles

    Verified Reviewer

    Reviewed at

    LG - BV

    Terrible. Dead pixels spreading from the corners, LG customer service says it's normal. Never buying an LG product again, insane.

    Official Response by LG - BV

    Thanks for reaching out, this definitely isn’t the experience we want for any of our customers. Dead pixels spreading over time is not expected behavior, and we’d like to take a second look at your case. Please be sure to send us a DM on social media @LGUSSupport, we'd be happy to assist you further! ^Jose

    Was this review helpful to you?

    Expensive tv when only lasting 3 years.

    Submitted 7 months ago

    By Moonboots

    From Caithness, Scotland

    Verified Reviewer

    Reviewed at

    LG UK - BV

    Lovely tv but said to say, it has also started to freeze and turn off due to motherboard heat issues after the tv for just over 3 years old. So many people having the same issue, LG you should be dealing with this correctly and not just giving the same boring reply to everyone (out of warranty, contact us blah blah). Accept that the fault lies with lack of airflow and heat distribution. This is not cheap tvs to buy and we expect it to last alot longer.

    Was this review helpful to you?

    Very Disappointing

    Submitted 8 months ago

    By nothappy42

    From undisclosed

    Verified Reviewer

    Reviewed at

    LG - BV

    TV was amazing until it died after 4 years of extremely light use. Seems it could be a known issue with the power supply board as the display was on and working but not responding to commands or the power button. Unplugged and plugged it back in it doesn't turn on and no standby light. I've found many people complaining about the same issue on Reddit.

    Official Response by LG - BV

    Hey there! Let's take a look at what's happening with your LG TV so you can get back to enjoying it for many more years. Shoot us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further with you! *Josh

    Was this review helpful to you?

    Junk

    Submitted 9 months ago

    By Ximer

    From undisclosed

    Verified Buyer

    Reviewed at

    LG CA - BV

    Bought new. Display started to go out after 1-2 years. Got panel replaced in 2022 now same issue. 2 panels in 4 is years is unacceptable. Now I have dead pixels and same issue arising again. DONT BUY LG. GARBAGE PRODUCTS

    Official Response by LG CA - BV

    Hi there. We appreciate you letting us know about your experience and we are saddened to hear that you had encounter unusual performance from the LG product. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.

    Was this review helpful to you?

    JUNK

    Submitted 9 months ago

    By ximer21

    From undisclosed

    Verified Buyer

    Reviewed at

    LG CA - BV

    tv panel gave out after 2 years, replaced...now starting to do the same thing....pure garbage.....ESPECIALLY for the price

    Official Response by LG CA - BV

    Hello there! Thank for sharing your feedback about the LG TV ( OLED55CXPUA). We understand your frustration with the issues you've faced with multiple repair issues. Your feedback is important, and we'd like to assist you further. Please reach out to our LG CareQ Team at 1-888-542-2623 and provide your consultation number (CNN#), which was issued during your previous interaction with our LG CareQ Team. This will allow us to access your case details and ensure a more efficient follow-up. Please have your bill of sale handy.

    Was this review helpful to you?

    Dead TV

    Submitted 10 months ago

    By edalegria

    From undisclosed

    Verified Reviewer

    Reviewed at

    LG UK - BV

    It's impossible not to be amazed by LG's screens when we look at it. The image quality is amazing. Unfortunately, their board components are of poor quality and the products do not last more than 3 years. After 3 years my TV died. It was the last LG TV I owned and I highly recommend to everyone to look for other brands.

    Was this review helpful to you?

    LG does not support their TVs

    Submitted 1 year ago

    By No longer a thin mount TV

    From South Carolina

    Verified Reviewer

    Reviewed at

    LG CA - BV

    I bought this TV for several reasons. The most important was that it was so thin that it looked like a picture frame on the wall. There was no noticeable gap between the TV and wall. To do this, you need a special mount and a little work on the wall. No problem. It looked spectacular!! We moved this year, after having the TV for a little over 3 years. I left the mount because my realtor said that is what is expected. I thought...no problem to get another mount. WRONG!! LG no longer makes the mount that makes it such a spectacular TV, and which justifies spending between two and three thousand dollars. So I now have the TV on a regular hanging mount that places the screen about 1.5 inches out from the wall. No more "picture frame" TV. LG, basically, has taken away the attribute for which I spent so much money. I feel so cheated. I could understand if it was a 20-year old TV, but 3-4 years? Give me a break.

    Official Response by LG CA - BV

    Hi, there. Thank you for sharing your feedback on the LG TV. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

    User submitted media 1 of 2
    The gap between TV and wall.
    User submitted media 2 of 2
    How it is supposed to look

    Bottom Line No, I would not recommend to a friend

    Was this review helpful to you?

    Q&A

    Showing 6 out of 6 Questions

    Q

    This says refurbished - does it still come with a warranty?

    Asked by NATASHA
    Verified Reply - MatthewHello. This Refurbished LG OLED55GXPUA GX 4K Smart OLED TV includes a 90 Day Refurbished Warranty. Thank you for your question regarding this Refurbished LG 55" GX 4K Smart OLED TV. Be well!Was this answer helpful to you
    Q

    Is this TV a 2021 model?

    Asked by Markku
    Verified Reply - MatthewHello. The LG OLED77CXPUA 4K Smart TV is a 2020 LG TV. Thank you for your question regarding this LG OLED TV. Be well!Was this answer helpful to you
    Q

    Does it come with the manufacturer warranty

    Asked by Mir
    Verified Reply - MatthewHello. Yes, every new LG OLED77CXPUA 77" OLED TV CX 4K Smart AI ThinQ + SN11RG 7.1.4 Dolby Atmos Soundbar includes an LG 1 Year Parts & Labor Warranty. Thank you for your question regarding this LG 77" Smart TV Bundle. Be well!Was this answer helpful to you
    Q

    where does this product ship from

    Asked by mike
    Verified Reply - MatthewHello. All products ship from our warehouse in Edison, NJ. Thank you for your question. Be well!Was this answer helpful to you
    Q

    Just curious. I was considering buying the LG 77inch GX. I noticed the gift card promotion is no longer there. Was that a limited time thing?

    Asked by Jason
    Verified Reply - MatthewHello. For questions regarding specific promotions please contact our customer support department using our phone service. The number is located in the contact us tab at the bottom of the page. Thanks for your inquiry! Be well!Was this answer helpful to you
    Q

    Is there a TV stand available for purchase? LG OLED77GXPUA 77" GX 4K Smart OLED TV w/ AI ThinQ (2020 Model)

    Asked by Chad
    Verified Reply - MatthewHello. The stand for the LG OLED77GXPUA can be found at the following link: https://www.beachcamera.com/shop/product/LGANGXDV77/LG-AN-GXDV77-OLED-GX-Series-Stand-and-Backcover-for-77-2020 - Thank you for your question regarding This LG 77" Smart TV. Be well!Was this answer helpful to you
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