Submitted 15 days ago

By alvin aung

From MA

Verified Reviewer

Reviewed at

I am writing to express my disappointment with the customer service I received regarding my newly purchased 45" UltraGear™ QHD 1ms 200Hz Curved Gaming Monitor order number with 1114401989. Upon setting up the monitor, I encountered an issue where it only displays a black screen when launching a game, and I am unable to achieve the advertised 200Hz refresh rate. I reached out to your support team for assistance, but was only advised to perform a hard reset. When that failed to resolve the issue, I was told to send the monitor to a service center and wait 7–10 business days for a repair or resolution. I find this response highly unsatisfactory, especially considering this is a brand-new product that should function as advertised right out of the box. It is unreasonable for a customer to go without a working unit for over a week after spending a significant amount on a premium monitor. I expected better support and a more efficient resolution process from a reputable brand like LG. At the very least, an expedited replacement or advance exchange should be considered in such situations. I hope this matter will be taken seriously and addressed promptly. I look forward to your response and a resolution that reflects the quality and reliability your brand promises.

Submitted 7 months ago

By rich7qwerty

From undisclosed

Verified Buyer

Reviewed at

Very good monitor, size is fantastic. Only negative is I'll need a better video card to drive the full resolution.

Submitted 10 months ago

By Chris H

From Tampa FL

Verified Reviewer

Reviewed at

I absolutely love this monitor. Perfect for a corner desk. Great display and sleek

Submitted 1 year ago

By Ebonee W.

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

My fiance is literally obsessed with his new monitor! He is just starting his gaming career and this has been a great addition to his set up, so easy to set up and fits perfect in our home office.

Submitted 1 year ago

By Jarod F.

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

This monitor is great. The main things I was looking out for when upgrading to a 32:9 was Color Accuracy for editing photo and video as well as good performance for gaming. 95% DCIP3 color accuracy was plenty for my needs personally and I am using 16 bit 100MP GFX 100 files. A 200hz refresh rate is more than I will ever see in most games that I play. The brightness is 400 cd/m^2 which is more than my second ultrawide and plenty for the environment I use this in. Usage wise, You definitely dont NEED 45in of ultrawide display but in gaming (if the game supports it), it is absolutely gorgeous. Being able to watch a movie while I am editing is also pretty nice as well. The only downside I have really come across is the fact that it has about an inch less screen height wise. My old 21:9 Ultrawide monitor had a screen height of 14.29". So while I obviously gained a vast amount of screen real estate horizontally, I lost about a little over an inch in height. This is negligible in my opinion but it would have been the icing on the cake if it was also the same vertical size. It was really the only flaw I could come up with. Genuinely love the monitor. Overall I think if youre debating on making the switch to 32:9 from 21:9 this is a fantastic intro into it before shelling out a bunch of money for bigger OLED options.

Submitted 1 year ago

By Sara F.

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

I researched a few different monitors before choosing this one, but I'm definitely glad I chose this on! I was using a tv as a monitor before this and its a huge upgrade. It's improved my gaming experience, the picture display is great and there are a lot of display modes to choose from. I love the split screen feature so I can watch a sports game or tv show while I play a game. It's definitely huge, but that's what I was looking for!

Submitted 1 year ago

By Carlos C.

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

This is by far my favorite monitor I've purchased. It doesn't have 4K Resolution, so just be aware of that. Aside from it, the resolution and frames are out of this world. My favorite feature is being able to do split screen so I can do music and play my PlayStation when I'm taking a break. Definitely recommend this for anyone looking for a great gaming monitor.

Submitted 1 year ago

By Luisiic

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Great monitor, using mostly for productivity such as multiple windows open and photo editing

Submitted 2 years ago

By elitheman1

From Easton

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

There's sorround sound then there's sorround view and that's what this monitor is. I hooked up my PS5 to this monitor and it gave me the feeling as if I was in the game. This monitor provides enough inputs to satisfy, including HDMI 2.1. I was very happy with the clear and vibrant pictures that had no noticeable stutter. I would definitely recommend this monitor to family and friends just make sure you have room for it.

Submitted 2 years ago

By Willreviews

From Valrico

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

I've been gaming for my whole life and this is the BEST monitor I've ever used. Can have multiple windows open at same time for multi tasking but also can see more details when I have just one screen open. The picture quality is very impressive and it runs incredibly smooth. It is very user friendly and not hard to set up at all. Basically plug and play. It also has less wires than my previous monitors making for less clutter. Would highly recommend to anyone looking for a great affordable gaming monitor.