HP 2yr HP House Call ESP for Desktops up to $600 (UJ216A) - Level One
Don't be caught off guard if the unexpected happens. Protect your HP or Compaq notebook PC with an HP Total Care 2-year HP Pick Up and Return extended service plan. You'll enjoy greater peace of mind and extended security while keeping your PC covered by the manufacturer who knows it best.
This plan also features Pick Up and Return: your notebook is diagnosed, repaired, and returned to you fast!
Features & Specifications:
You get up to two years of:
- Continuous coverage for hardware parts and labor
- 24 x 7 real-time chat and toll-free phone support from certified HP Total Care representatives
- Technical assistance with installation, configuration and setup, problem solving, and normal PC operation
- Assistance with virus and spyware issues
- Target 3-to-5-day repair time based on type of repair required; does not include shipping time
- Round-trip shipping at no additional cost (two days transit in each direction)
- Convenient door-to-door product pickup and delivery
Extend coverage for one additional year beyond the standard warranty and get an immediate upgrade to Pick Up and Return from the day you buy this plan, which is available for both new and factory-refurbished HP and Compaq notebook PCs (prebuilt and customized).
One warranty upgrade per product. Available only in the United States. Hardware must be in original working condition. Warranty upgrade does not cover preexisting damage.
- Plan can be purchased up to one year from PC purchase date
- You must activate your registration as instructed in the HP Care Pack
- HP has the option, depending on the hardware failure, to supply customer-replaceable parts, provide send-to-HP repair service, provide carry-in repair service to an HP-authorized service provider, or replace product.
- Theft, intentional damage, and normal wear and tear are not covered