Submitted 2 years ago

By Diego

From undisclosed

Verified Reviewer

Reviewed at

ok. good quality, but the volume from the rear speaker is really low. I had to lower all the volume from the main sound bar to hear something from the hear speakers. really frustrating because I paid quite a lot and now I'm stuck with it.

Submitted 4 years ago

By Blake

From undisclosed

Verified Reviewer

Reviewed at

sound quality when it works is nice but every week i encounter a new software issue. most recently hdmi arc audio stopped working and required a hard reboot of the soundbar to work. wifi audio constantly clips in and out and is essentiallly unusable. surround sound only works on wifi though, so your options are surround sound that clips in and out or just the bar itself. sound menu options connected to a samsung tv are imcomplete ("greyed out") with no explanation. i have updated the firmware to the most recent. if you are looking for a nice sound system, pass on this one and put your money towards nicer hardware that doesn't require such dependence on atrocious software.

Submitted 4 years ago

By Mr Wick85

From Minnesota

Verified Reviewer

Reviewed at

hello. ive had this for few years now and all i can say is wow!!!! it still blows me away at how amazing the sound is weather you're watching a movie with or without dolby atmos or listening to music! other than that, this soundbar is just amazing and i promise that you will not be disappointed!!!!!

Submitted 5 years ago

By Brien

From Denver

Verified Reviewer

Reviewed at

i brought this up to samsung, not looking to send the entire unit back to get refurb. first issue was the buttons on the side failed and kept muting. opened it up instead of sending back as i didnt want to be without my new sound system for weeks and disconnected the cable to the buttons and fixed it. next is the hand shake between tv inputs. it fails 90% of the time turning the tv on and you have to fo through all inputs before selecting. this is a major issue and half the time the sound the fails and i need to unplug the unit. highly not recommended. i even asked them to trade this clearly failed unit in for a new one that would even buy at discount and heard nothing. i would never buy a sound related product from tbis company.

Submitted 5 years ago

By Russellproulx

From Holyoke ma

Verified Reviewer

Reviewed at

i found the sound to be decent but hard to set up the levels. i am using a samsung 85 inch tv which did help it to setup after. i switched it from my previous 70 inch samsung.

Submitted 5 years ago

By Chuck

From Nashville, TN

Verified Reviewer

Reviewed at

i really do like my soundbar. just a couple of things are keeping me from a five star rating: 1. when our dvr had a technical failure, it knocked out the sound for all sources. after way too much searching, i restarted the dvr and reset the soundbar. all was well. 2. sometimes the sound from the virtual sides is muddied or "rattles." i then have to chamge the settings until its fixed. typically, it happens on the smart setting and depends on the source and sound encoding. 3. i do wish there was a small on light so that i would be sure that it was off if i forgot to turn it off. overall, it's been a solid performer and really can crank out excellent sound. it may not have as many settings as other products, but it does have a high-quality sound.

Submitted 5 years ago

By Rainmaster

From NY

Verified Buyer

Reviewed at

i have to start with the downsides simply because they far outweigh the positives. i have a 2019 samsung qled tv this piece is paired with wirelessly. the utterly disappointing thing is that 60% of the time it works every time. it frequently disconnects and requires manual reboot/reconnection. also, the tv software menu has a very strange way of connecting via wi-fi vs bluetooth. instead of displaying the two as equal options within the same menu that one could pick from, the bluetooth connectivity option is buried in a further sub-menu. for a high-end piece that costs this much it is unacceptable to have this sort of issues when connecting to a tv from the same brand (samsung) released in the same model year.

Submitted 5 years ago

By Richie0428

From Daisendorf

Verified Buyer

Reviewed at

I'm usung this product more than 6 months and this product is amazing i love it.Sounds like Cinema at home really Real, Side speakers and top speakers working awsome.The Bass from Subwoofer extremly deep and like Cinema you feel earthquake under your feet :) But couple of things i dont like it. : You have update funktion but not coming. Dolby Atmos just have to when the stream coded with or you buy bluray,from youtube ord Disney+ you havnt Dolby Atmos and not appiered on your device. I'm searching a DTS-X kodek video online i downloaded couple of but i didnt see yet in my device appering DTS-X NEVER!!! :( This HW-N850 havnt GAME MODE why?????? the update modell Q80r is a same just new name on it and have Game mode so i need aupdate wich one not coming :( But finally this is really awsome product i can recommend cinema feeling awsome sounds!!!

Submitted 6 years ago

By daeshin

From North Hollywood, CA

Verified Buyer

Reviewed at

Decided to set up high end picture and sound with the Q70R QLED Smart 4k UHD TV and splashed out on the 7.1.4 Dolby Atmos Soundbar, both by Samsung. Not sure what the point of this is, if I cannot get Dolby Atmos through the television's AppleTV app (I want to watch Gravity with Dolby Atmos soundtrack, but cannot) or the Amazon Prime app (the Jack Ryan show has a Dolby Atmos soundtrack, but again, cannot get the full experience with my setup). This is extremely concerning. I have pre-paid for 3 years of Disney+ starting November 12, and I have no guarantee that either my high end television will have an app through which I can watch Disney+ or that even if it does, I will be able to experience in Dolby Atmos, which Disney+ supports, and my TV and Soundbar setup obviously should.

Submitted 6 years ago

By AdiS

From NY

Verified Buyer

Reviewed at

Product is buggy beyond belief. I thought Samsung would fix these issues which have been widely reported online but now even one year after introduction these protects remain buggy. The rear speakers and woofer lose connectivity every time the system is switched off and need to be power cycled to re enable. The blue lights remain on yet there is no sound. When the speakers work, the rear speakers are way too quiet. I have already tried all modes and maximized rear volume using the remote.