Submitted 3 years ago

By Jennelyn

From Philippines

Verified Buyer

Reviewed at

This tv is too slow, every time we opened this it will appear as Preparing the TV for 10 minutes. Not recommended! Waste of money.

Submitted 5 years ago

By Suek

From Gilbert, Az

Verified Buyer

Reviewed at

my tv is 9 mo old and the picture went out. im not getting help from samsung to get it repaired. very poor customer service.

Submitted 5 years ago

By Hope

From undisclosed

Verified Buyer

Reviewed at

honestly, i will never buy another samsung tv. it takes forever to load up; you cannot cast to it without paying for an app. you cannot update the hulu app. i am not sure if all samsung tv's are like this, but this particular tv is awful if you want to do anything other than watch netflix or amazon prime on it. i plan to only purchase vizio after experiencing this tv. i am not one to write negative reviews, but i have also never hated a tv as much as i hate this one. :(

Submitted 6 years ago

By Alireza2020

From Tehran

Verified Buyer

Reviewed at

I bought this TV, 2 weeks ago, it's good TV but has 2 problem. I had a LG TV that was 2016 model and was not smart but play x265 movies, But this one does not play that!!! If someone know to play x265 please tell me how??? Another problem is the TV screen. When I touch the screen, it is very shaky and I feel it is easily broken. Other features of tv is good and satisfying. Another thing is that the site says it does not support wall mounting, but apparently it has the ability to.

Submitted 6 years ago

By LucasFisk

From undisclosed

Verified Buyer

Reviewed at

I was frustrated enough to come here and write a one star review, and I never do that. The user interface on this tv is just super sluggish and counterintuitive. The menu is extremely layered (needlessly) instead of simple, and it makes troubleshooting anything SUCH a slow, frustrating process. Beyond that, it's incapable of running Spotify (for whatever unknown reason). I had to call their support line to get that news. Even though some of the help menu's shows Spotify as an example of an app you can download. Not sure what the thinking behind that was, but this TV is full of weird, mind-boggling things like that. The TV also won't open Netflix or Hulu about 30% of the time, and displays an error message. A problem which usually lasts for hours, despite restarting it. The last issue I'm facing with it, is that when I use the YouTube app, the TV skips every video I try to play after 15 seconds. This happens consistently despite troubleshooting. It gets 15 seconds in and then automatically plays the next suggested video. Would definitely recommend a different model, or an alternative like Chromecast/Roku/Firestick.

Submitted 7 years ago

By Rubyvonestone

From Macedon, NY

Verified Buyer

Reviewed at

Great pic but has no way to hook an ARC cable in.....soooo upset! Just bought a Sonos Beam with surround sound and I can't use Alexa....why the heck would Samsung not have ARC on this tv....so mad....I would return the tv but I attached a swivel stand to the tv and it was a pain to put on.....uuugh. so disappointed in Samsung.

Submitted 7 years ago

By Ipaidtoomuchforthis

From Bermuda

Verified Buyer

Reviewed at

I purchased this TV for almost twice the $US price because of where I live. I had a Samsung MU6290 4K UHD TV before this and I loved it. Unfortunately, it broke in the move and the store didn't have the same model, so I purchased this one. I disliked it from the moment I plugged it in. It's so slow, sound quality is terrible, picture is less than great. After turning on, you can't use any features because its "preparing the TV" for like 10 minutes. Ten. Minutes. I have to wait 10 minutes to be able to open Netflix, then another 10 minutes waiting for Netflix to load. Its just frustrating.

Submitted 7 years ago

By GrannyJules

From undisclosed

Verified Buyer

Reviewed at

I bought the new tv because there were issues with the sound on my Vizio. Just got it set up yesterday. The first thing I noticed was that the Vizio had better picture quality. So far, day 2, the Samsung has good sound and good HD. Haven't tried the Smart features yet. I don't like that I have to switch to tv button on my Dish remote to adjust the sound and mute function. I didn't with the Vizio.

Submitted 7 years ago

By Capt H

From Irving, TX

Verified Buyer

Reviewed at

This was a replacement TV bought new less than 6 months ago. The product worked well until it died abruptly while watching it. The power board apparently went bad which Samsung replaced under warranty. Other quirks are that it only has 2 HDMI ports which I connected to my cable and home theater respectively. That left me with no ports to plug in a laptop or any other device. It also has only 1 USB port. What I did like is that its much lighter than my previous TV and the picture quality was good. Sound was ok. Definitely not worth the $499 I paid for it.

Submitted 7 years ago

By Glockman03

From Harlingen, TX.

Verified Reviewer

Reviewed at

First off you can't beat a Samsung TV, this is my third but first LED. My other two are Plasma TV's. We purchased this Smart TV at Sams Club for my daughters room. It's loaded, built in WiFi, smart hub with streaming apps(Hulu, Netflix, etc.). Only a couple days in use so far but we know we got a good one because Samsung TV's are legit, my oldest is about 12 years old and still going strong! Not to mention it was a very gently used floor model for half the price, so that was the icing on the cake for us. Hope this helps, we're super happy with this purchase.