Submitted 5 years ago

By Adrian 61

From Manitoba

Verified Buyer

Reviewed at

My NVR is just over 1 year and 4 of 8 video ports have stopped working. Customer support/warranty department told me they won't cover it. Very disappointed!

Submitted 6 years ago

By Macca

From Melbourne

Verified Buyer

Reviewed at

Bought this system as wanted the reliability of a PoE unit, good app compatibility and the two way audio feature with alarm. Unfortunately Android 8.0.0 compatibility is poor with push notifications being unreliable. On Apple, also got stuck receiving repeat motion alerts on the minute, every minute, even with push notifications switched off and complete area for motion detection and other analytics removed on the system for that camera. System reboot fixed issue. Then two-way speaker stopped on the two bullet cameras. Again another reboot to fix that issue. Apps on both android and iphone crash repeatedly. Tech support is good but not really needed for reboots, which seem to be repeatedly required for different issues. The Analytic features are great and if reliability can improve through the app then this will be a big help

Submitted 6 years ago

By bassman

From Phoenix,AZ

Verified Buyer

Reviewed at

I bought this system to replace my old camera system. Not happy with this system. They is no instruction manual for it to set the setting. you have go on youtube. The camera angle is not good, but good picture. You can not see anything but about ten feet wide. Swann needs to put some instructions on their website.