Submitted 9 months ago

By Poke-Haven LLC

From San Antonio TX

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

I have had this TV for a little over 3 years now and absolutely love it! I seriously think TCL was ahead of there time with the production of this TV in my opinion! Simply because it still looks absolutely amazing to this day! However the TV is very heavy I did have it on a wall mount but I would hear the TV pulling on the mount at night time due to it's weight! So now I keep it on my TV Stand. I now use it with my PS5 Pro and the TV definitely uses its 4K technology very well. This was the TV I saves my money up for long time to purchase I knew it was the one that would stay with me and my family for a long time to come 3 years and not 1 issue at all with this TV job well done TCL, last but not least the audio quality sounds like a built in sound bar is in the back of this TV sounds absolutely clear and not muffled. Like I said my only con is the weight but that's because advanced technology was placed into this TV set.

Submitted 1 year ago

By Cindy Taylor

From Green Valley, AZ

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Juls was a jewel. We encountered road block after road block but didn't deter Juls. He was patient, kind, friendly, and all service! He didn't quit until we had found the answer and solved the problem. This man has incredible tenacity. Bless him. I so appreciate the fact that he answered the phone and helped me solve the problem. Kudos to Juls!

Submitted 1 year ago

By JakewRule

From Woodbridge CT

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

I had an issue that my TV did n ot wotrk properply and Mabby helped me out. She was wonderful and very patient,

Submitted 1 year ago

By Eliizabeth1946

From Rehoboth Beach, DE

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Kathy was an excellent support agent. This is my 2nd ROKU and I will continue to buy this product.

Submitted 1 year ago

By Alignmentman

From SD

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Like TV Bought 3 months ago Called with a problem and Katy provided help. Thankyou

Submitted 2 years ago

By TCLlar

From Los Angeles

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Jann was great with customer service in regards to setting up a sound at snd subwoff. Saved me lots of time. Love this tv. Easy to use.

Submitted 2 years ago

By Abel

From Rancho Cucamonga California

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

Excellent customer service in setting up TV with Mike

Submitted 2 years ago

By NP-TCL

From undisclosed

Verified Buyer

Reviewed at

Julius helped me so well, it was a breeze to get back to my original setting. He is patient and very helpful.

Submitted 2 years ago

By Allan

From Atlanta. GA

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

I purchased the TCL 55" Roku series 6 TV in 2021 after researching several brands. This TV matches all the customer & technical reviews I've seen, regarding picture quality & overall performance. Definitely an outstanding value, with features available on higher priced TVs. Kudos to TCL!

Submitted 2 years ago

By Odie

From North Ontario, Canada

Verified Buyer

Reviewed at

We've had the TV for about 2 months now and visitors comment on how bright and clear the picture is. We have model 55R635-CA. Similar to another commenter, we have issues with the TV accessing Amazon Prime. The picture is stable, we just get an error message every few days to a week. The solution is to unplug and then re-plug the tv. If this happened to my other TCL tv, then it would be an app. It only happens to the new TV, so it's got to be something internal with it. This is why it gets a lower performance rating. That's the only negative we have had. Beautiful picture.