General

What is the Windows Upgrade Offer?
If you buy a qualified Windows 7 PC between June 2, 2012 and January 31, 2013, you may purchase a download of Windows 8 Pro at a special promotional price that varies by region. What information will I need to provide in order to be considered eligible for the Windows Upgrade Offer? You should expect to provide information such as:

Name
Contact Details
Email address
Phone Number
PC purchase details
PC make / model
Purchase date
Retailer / PC Manufacturer
Additional information may be requested to enable your registration to be validated, including the Windows 7 product key for your qualified PC.

What edition of Windows 8 will I receive when I upgrade?
A download of Windows 8 Pro (Upgrade).

Will installation media be available for purchase?
A Windows 8 upgrade DVD will be available for purchase for an additional cost. The price will be in addition to the cost of the downloadable software. You may also need to pay for applicable shipping fees, duties and taxes for the DVD. Import duties and taxes may be assessed by the customs organization of the country into which the media is being imported. You should consult your local tax authority if you have any questions. You are responsible for any applicable duties and taxes.

Are Windows 7 touch-enabled PCs compatible with Windows 8?
Customers with touch input hardware not specifically designed for Windows 8, but compliant with Windows 7 certification, will experience touch responsiveness at least as good as it was on Windows 7. Since Windows 8 touch requires a higher degree of responsiveness and precision, Windows 8 certified touch PCs will provide a much better experience typing on the onscreen keyboard and using certain controls than on Windows 7 certified PCs. For instance, touchscreens supporting fewer than five simultaneous touch points cannot enable certain Windows 8 features and applications.

Is Windows Media Center included in the upgrade to Windows 8 Pro?
For customers who want to install Windows Media Center they will need to purchase the Windows 8 Media Center Pack after upgrading to Windows 8 Pro through Add Windows Feature.

What is the minimum screen resolution for Windows 8?
To access the Windows Store and to download and run apps, you need a screen resolution of at least 1024 x 768. You also need this screen resolution to run the apps built in with Windows 8. To snap apps, you need a screen resolution of at least 1366 x 768.

Can I register for Windows Upgrade Offer on my mobile phone?
This upgrade offer requires you to use your Windows PC to register. Registration by mobile phone is not available for this offer.

What browsers are supported by the Windows Upgrade Offer website?
The following browsers are supported by the site:

Brower Make Versions
Internet Explorer 7.x, 8.x, 9.x, 10.x
Google Chrome Most Recent
Mozilla Firefox 3.x, 4.x, 5.x, 11.x, 12.x, 13.x

Eligible Systems

Are all PCs purchased with Windows 7 between June 2, 2012 and January 31, 2013 eligible for the Upgrade Offer?
Eligible PCs are new PCs purchased during the promotion period with a valid Windows 7 OEM Certificate of Authenticity and product key for, and preinstalled with:

Windows 7 Home Basic;
Windows 7 Home Premium;
Windows 7 Professional; or
Windows 7 Ultimate
Note: Windows 7 Starter Edition is not eligible for this offer.

Is there a limit to the number of promotions that I can register for?
The promotional price is limited to one upgrade offer per eligible PC purchased and a maximum limit of five upgrade offers per customer.

Will businesses or enterprise be eligible for the offer?
The offer is for individual customers like students, home users, and enthusiasts. Organizations can be eligible subject to this maximum limit per organization.

Is the offer available to Full Packaged Product (FPP) / boxed product at retail?
No. The offer is only eligible for customers that purchase a qualified new Windows 7 PC preinstalled with Home Basic, Home Premium, Professional, or Ultimate versions of Windows 7.

Do I have to install the Windows 8 upgrade on the eligible PC, or can I install it on another PC?
The upgrade offer is tied to a Windows 7 PC purchased from June 2nd, 2012 through January 31, 2013, but you can choose to redeem the offer and install the upgrade on any compatible Windows-based PC with a qualifying base operating system.

Can all Windows 7 PCs be upgraded to Windows 8?
In order to upgrade a PC to Windows 8, the PC must meet the minimum system requirements for Windows 8 and pass required compatibility checks. Visit https://windows.com for information about Windows 8 minimum requirements. Note: PCs with Windows 7 Starter Edition are not eligible for the Windows Upgrade Offer.

Redemption

Is this offer for a download of Windows 8 Pro?
Yes. This upgrade offer allows you to purchase a downloadable version of Windows 8 Pro using the Windows Upgrade Assistant.

Support

Will I receive support when I upgrade?
Yes. The purchase of the upgrade comes with 90 days of no-charge support from Microsoft. The 90-day period begins when Windows 8 installation and activation completes. Note: telecom or other access fees may apply.